Service Desk Analyst (German&English)

Náplň práce

• Recommendation of solutions and resolution of problems to minimize the impact of IT changes on business


• Logging and tracking requests, maintaining history records


• Understanding computerized data entry systems and uses of these systems to track activities


• Maintaining composure in critical situation


• Working closely with other team members and supporting teams in resolving open issues

Požadavky

• Fluent English and German


• Strong customer focus, willingness to support


• Good general communication skills


• Good analytical problem solving skills

Nabízíme

• The opportunity to work in a multicultural company


• Stable employment and high standards of work


• Attractive social fund and benefits


• Career development within global structure

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